Privacy Policy

Privacy Policy

We attach utmost importance to the protection of your privacy when you visit our website. Therefore, please read the following information which contains an overview of the measures we take in order to guarantee the protection of your privacy and of the data that we collect and of the purposes for which we use them.

As a general rule, you may visit the websites of Schön & Sever Hausverwaltungs GmbH without disclosing your identity. Upon request, we are only informed of the name of your internet service provider, the website from which you visit us, the pages you access on our website as well as the date and time of your visit. We may analyse such information for statistical purposes; after that, such information will be erased. You, as an individual user, will remain anonymous. We are not able to allocate these data to a specific natural person. You may make use of other services offered by our company on our website. For this purpose, we might require additional Personal Data. If the Processing of your Personal Data is required and in case there is no statutory basis for such Processing, these data cannot be processed without your Consent.

Your Personal Data, e.g. name, address, e-mail address, telephone number, will be processed in accordance with the requirements stipulated in the General Data Protection Regulation and in accordance with the country-specific data protection regulations applicable to our company. With this privacy policy, we would like to inform you of the type, scope and purpose of the Processing of your Personal Data.

Our company, as the Controller, implemented numerous technical and organisational measures in order to ensure the utmost protection of the Personal Data processed via this website. Nevertheless, there may be security holes in any internet-based data transmission, which means that we cannot guarantee absolute protection of your data. For this reason, you may transmit your Personal Data to us by other means, e.g. via mail or telephone.


Our privacy policy contains numerous terms used by the European legislator in the General Data Protection Regulation (GDPR). Therefore, we will define the terms used herein as follows:

a) “Personal Data” means any information relating to an identified or identifiable natural person (hereinafter referred to as the “Data Subject”). An identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) A “Data Subject” means any identified or identifiable natural person whose Personal Data are processed by the Controller.

c) “Processing” means any operation or set of operations, which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation,
use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) “Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the Processing of Personal Data. Where the purposes and means of such Processing are determined by Union or member state law, the Controller or the specific criteria for the Controller’s nomination may be provided for by Union or member state law.

e) “Processor” means a natural or legal person, public authority, agency or other body, which processes Personal Data on behalf of the Controller.

f) “Consent” of the Data Subject means any freely given, specific, informed and unambiguous indication of the Data Subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the Processing of Personal Data relating to him or her.

Name and address of the Controller/data protection officer
Controller for the purposes of the General Data Protection Regulation

Schön & Sever Hausverwaltungs GmbH
Bundesallee 89
12161 Berlin
Telephone: 030-8900 600

Fax: 030-8900 60110


Data protection officer:
Schön & Sever Hausverwaltungs GmbH -Datenschutzbeauftragter-
Bundesallee 89
12161 Berlin
Telefon: 030-8900600



On our website, you may register and send us messages by entering your Personal Data. The relevant entry mask shows which Personal Data are transmitted. These data will be collected and stored for internal use only. If you report a defect using our contact form and depending on the extent, your Personal Data may be forwarded to one or more Processors, e.g. a sanitary company, which also only uses your Personal Data for internal purposes; such use is attributable to us as the Controller. In addition, when you register with our website, your IP address as provided by your internet provider (ISP) as well as the date and time of registration will be stored. The storage of these
data is to prevent misuse of our services. These data will enable us to investigate criminal acts and copyright violations, if any. These data will not be disclosed to any third party unless we are obligated to do so by law or if the disclosure of these data supports prosecution.

Erasure and blocking of your Personal Data

We process and store your Personal Data only for the period of time that is required in order to fulfil the purpose for which these data are stored or to the extent provided by law. If the purpose for which the data are stored ceases to exist or if a legally required storage period elapses, your Personal Data will be blocked or erased during routine processes and in accordance with statutory provisions.

Your rights

a) Right of access
In accordance with Art. 15 of the GDPR, each Data Subject has the right to request a confirmation from the Controller whether such Data Subject’s Personal Data are processed and if so, the description of these data.

b) Right to rectification
In accordance with Art. 16 of the GDPR, each Data Subject has the right to request that the Controller immediately rectifies any incorrect Personal Data. Taking into account the purposes of the Processing, each Data Subject has the right to have incomplete Personal Data completed, including by means of providing a supplementary statement.

c) Right to erasure
In accordance with Art. 17 of the GDPR, each Data Subject has the right to request from the Controller that his or her Personal Data be erased immediately and the Controller will be obliged to erase such Personal Data without delay.

d) Right to restriction of Processing
In accordance with Art. 18 of the GDPR, each Data Subject has the right to request that the Controller restricts the Processing of his or her Personal Data.

e) Notification obligation
In accordance with Art. 19 of the GDPR, the Controller informs all recipients of Personal Data of any and all corrections and/or erasures and/or restriction of Processing of such Personal Data in accordance with Art. 16, 17(1) and 18, unless such notification is impossible or subject to unreasonable efforts. The Controller will inform the Data Subject of the recipients upon the Data Subject’s request.

f) Right to data portability
In accordance with Art. 20 of the GDPR, each Data Subject has the right to receive his/her Personal Data, which he/she has provided to us, in a structured, commonly used and machine-
readable format and he/she has the right to transmit those data to another Controller without hindrance from the Controller to which the Personal Data have been provided.

g) Right to object
In accordance with Art. 20 of the GDPR, each Data Subject has the right to object at any time, on grounds relating to his/her particular situation, to the Processing of his/her Personal Data which is based on lit (e) or (f) of Article 6(1) of the GDPR, including profiling based on those provisions. The Controller shall no longer process the Personal Data unless the Controller demonstrates compelling legitimate grounds for the Processing, which override the interests, rights and freedoms of the Data Subject or the Processing serves the establishment, exercise or defence of legal claims.

h) Automated decision-making
In accordance with Art. 22 of the GDPR, each Data Subject has the right not to be subject to a decision based solely on automated Processing, including profiling, which produces legal effects concerning him/her or similarly significantly affects him/her.

i) Right to restrictions
In accordance with Art. 23 of the GDPR, legal provisions of the European Union or of the member states which are applicable to the Controller or to the Processor, may restrict, by way of legislation, the rights and obligations as stipulated in Articles 12 to 22 and Article 34, as well as Article 5, but in case of Article 5 only to the extent its provisions correspond to the rights and obligations provided by Articles 12 to 22, to the extent such restriction respects the essential content of the fundamental rights and freedoms and represents a measure that is necessary and reasonable for a democratic society.

Application and application processes

We collect and process Personal Data of applicants for the purpose of the application process. These data are processed electronically if you send us your application documents by electronic means, e.g. via e-mail. If we conclude an employment contract, we store the data you sent us for the purpose of the employment contract subject to legal provisions. If we do not conclude an employment contract, your application documents will be automatically erased six months after you were informed of your unsuccessful application, unless they cannot be erased due to other legitimate interests.

Protection of minors

Minors must not transmit any data to us except upon their legal guardian’s Consent. We neither knowingly request minors to transmit such data nor do we knowingly store such data.


We use cookies on our website. Cookies are short text files which are stored on a computer system via an internet browser.
These cookies contain a so-called cookie-ID. Such cookie ID is a unique identifier of the cookie enabling websites and servers to be allocated to the concrete internet browser. This helps the visited websites and servers to distinguish the Data Subject’s individual browser from other internet browsers that contain other cookies. A certain internet browser can be recognised and identified by a unique cookie-ID.

Cookies enable us to recognise the users of our website and to facilitate the use of our website. This means the users do not need to enter their user data upon each visit of our website because this will be done by the stored cookies.

However, you may deactivate the storage of the cookies or you may change the settings of your browser so that you are informed if and when cookies are sent.

Use of social Plugins provided by YouTube, Facebook, Twitter, Google+, immobilienscout24, etc.

On our website, we use social Plugins (hereinafter referred to as “Plugins”) provided by social networks and other service providers. In order to increase protection of your data while visiting our website, these Plugins are included in our website to a limited extent only by using an HTML link. This inclusion ensures that a connection with the servers of the provider of the relevant network is not yet established when you visit our website containing such Plugins. If you click on one of the buttons, a new browser window will open and access the website of the relevant service provider. As long as you do not click on the link in order to share any content, you will remain invisible for Facebook and the like.

The purpose and scope of the data collection and their Processing and use by the providers on their pages as well as your relevant rights and settings regarding the protection of your privacy are explained in the relevant providers’ privacy notices.